Need A Mediator?

Get prompt help resolving your workplace conflict

Is workplace conflict hurting your business?

Conflict is a part of life when working closely with others, sometimes we don’t see eye to eye.

Disagreements are normal. However, sometimes conflict escalates to the point where it affects an employee’s ability to get things done. 

Workplace Mediation helps to resolve issues between employees in a prompt and cost-effective manner. 

Benefits of Conflict Resolution


Greater productivity

When your team is co-operating, productivity increases. In contrast, when there is conflict between staff, they may withhold information, be critical of the other and consciously or unconsciously de-rail the day to day functioning of their work environment.

Promptly introducing a conflict resolution process, including effective preparation of each employee for mediation, may help to open the lines of communication, reduce lost revenue and potential stress claims. 

Better staff retention

Most employees resign or seek employment elsewhere primarily due to conflict in the workplace.   The time taken to train staff on your policies, procedures and how to do their work efficiently, is one of the costlier aspects of running a business.

Providing employees with the opportunity to participate in either Conflict Management Coaching or Mediation when conflict first  appears, will reduce the likelihood of premature resignation, stress leave, or filing workplace complaints.


More enjoyable workplace

Most of us spend the majority of our waking hours at the workplace. We frequently spend more time there, than with our friends and family.

If there is unresolved conflict at work, the negative impact may adversely affect other aspects of an employee’s life.

Having a positive workplace allows us more energy to do our work well and to lead a more happy and fulfilling life.


The Process and Pricing

1. Initial Contact
Representative requesting service provides an overview of the situation and the number of employees involved. An email with a brief overview can be emailed to Rhonda Emonson 
2. Agreement
Rhonda Emonson will email the Representative the ‘Agreement to Mediate‘ which must be signed to commence the Mediation process and then emailed back to Rhonda Emonson.
3. Profile
Names, telephone numbers and email addresses of the participants involved must be provided in order telephone each participant as a means of general introduction and to start preparing the employee for the sessions. Usually 30 minutes is allocated for this step.
4. Preliminary Conference
Each person attending the Mediation session must participate in an individual Preliminary Conference prior to the joint Mediation. The Mediation is conducted within several days of all individual Preliminary Conferences being completed. Individual Preliminary Conferences are one and a half to two hours in duration. $170.00 per hour per person plus GST is charged for Preliminary Conferences.
5. Mediate
When all Preliminary Conferences are completed, the joint Mediation session is conducted (three hours in duration). $170.00 per hour per person plus GST is charged for the Mediation session.
6. Completion
When an agreement is reached in the Mediation session, each person dates, signs and keeps a copy of the Agreement and a copy  is emailed to the Representative at the conclusion of the Mediation session. If a Report is required, this is compiled as part of the Mediation process and a copy is provided  to each participant. This is an additional charge.
*Please note-Additional charges apply for Administration or costs incurred in travel/ accommodation/meals if Mediator is requested to travel from Albury.

Interested in workplace dispute resolution?